After several years of success at LeasePlan International, Matt Dyer has returned to his home country England to direct the sales department of LeasePlan UK. Moving in the other direction, Tim Hudson has arrived in Amsterdam as the new managing director of LeasePlan International.
“Matt Dyer has done a great job” opens Tim Hudson. “The key drive for me is to continue his work and to make sure that LeasePlan International continues to grow healthily. Like all other leasing companies, LeasePlan has had a difficult fleet year in 2009, but we have to head forward and get back on track. Therefore it’s important that we keep looking how we can deliver the best support to our clients and give them the right advice and the correct services. My hope is that in 12 to 18 months we can leave the crisis behind us.”
12 to 18 months, is that a realistic time schedule?
T. Hudson: “It’s clear that different economies will develop at different rates. So we have to watch economic development country by country. The advantage for us is that we have an experienced team which knows how to work closely with the LeasePlan people in the various countries. If the crisis has changed something permanently, it is that customers will keep their interest in the cost effectiveness of what we propose. And on top of this added value will become more and more essential in our leasing activity, and this will be to everyone’s advantage.”
How important is LeasePlan International for LeasePlan as a group?
T. Hudson: “I’m happy to say that LeasePlan International is a successful key facet of the LeasePlan Group. We have an appreciated and dedicated team that delivers real time value and coordinates the required business services for international clients. This means that the client doesn’t have to outsource every fleet service to us, we can also work in a professional partnership on specific requirements. And figures prove that we’re doing well. We have more than 90 large international accounts and around 350 international service agreements.”
How can LeasePlan International resolve the residual value problem for its clients in the near future?
T. Hudson: “As we’re specialists in full operational leasing, we take the risk on residual values. Our wish and our will is that we continue to take this risk in the future too. But it’s quite clear that we will examine the automotive and second hand market situation in each market in detail and explore the residual value problem at a local level, so that we can guide our clients with transparent information that benefits both the client and LeasePlan.”
Fleet clients are presuming that Telematics and Driver Guidance will be main issues in tomorrow's fleet business. How does LeasePlan International respond to this?
T. Hudson: “Today we have several suppliers of telematics and driver guidance that use different technologies, but the general picture around these fleet issues are becoming clearer. It would be good if there could be a consensus on the technology used, so that we can have a standard system and work efficiently. The real challenge for us as a leasing company is to put all different data together and get insight into it, so that we can use it at the right level: the driver, the car, the fuel consumption, safety… Nevertheless we have to look business case by business case at these two topics, because every client is different.”
Which do’s and don'ts do you have for international fleet managers?
T. Hudson: “Primarily, work with a respected international partner. International in scale and in scope. On top of this, don’t just look at the rental cost, but look at the value package and the TCO, because it’s the total picture that counts in the end. And finally, be open and realistic with your fleet partners. A narrow view will never lead to success.”
| 28/01/2010 | Steven Schoefs