11 Jun 18

Mercedes Sprinter now available with 8 telematics packages

The third-generation Sprinter, Mercedes’ largest and most modern van featuring the intuitive but optional human-machine interface called Mercedes-Benz User Experience (MBUX), can now be had with an array of telematics packages comprising 18 services.

These fall under the Mercedes Pro brand, which unites all current and future connectivity solutions of the German LCV builder. It allows online controlling of orders and practically real-time retrieval of vehicle information such as location, fuel level or maintenance intervals. Its advantages range from minimised downtimes thanks to proactive maintenance and repair management to clearly presented data for business analysis purposes.

8 packages, 18 services

Mercedes Pro offers 8 packages, each offering different services depending on the industry, fleet size, annual mileage and route planning dynamics. The services can be used free of charge in Germany up until September 2018.

Maintenance providers, for instance, could benefit from the Optimised Assistance package, which enables timely and efficient planning, a better appointment and cost transparency, and reduced downtimes. Efficient Driving Style Analysis provides meaningful data on the driving style that can be used to optimize fuel consumption, for example.

Modular and scalable

One of the advantages is the modular and scalable structure of the system. “Fleet managers are able to choose precisely the connectivity services that make the working day of the drivers and themselves easier. Smaller and medium-size fleets also benefit from evaluations and analyses that were previously only affordable for large fleets with stand-alone solutions," says Björn Sack, Head of Connectivity and Digital Services at Mercedes-Benz Vans. "In addition, existing services are being updated continually, and further services are being added to the portfolio. The necessary telematics are deeply integrated into the structure of the vehicle."

The technical basis is the high-speed communication module (LTE) that is installed in all Sprinter variants, which forms the interface between fleet manager (web-based vehicle management tool) and driver (Mercedes Apps). Unlike other solutions in the segment, the communication module is not tied to the installation of expensive infotainment solutions – like MBUX.

Picture copyright: Mercedes-Benz, 2018

Authored by: Dieter Quartier